DATA PROTECTION INFORMATION
We are pleased to note your interest in our company, products and services and want you to feel assured that your private information is also safe when you visit our web pages. We take the protection of your personal information very seriously, and it goes without saying that we comply with the regulations of the Federal Data Protection Act.
We would like to inform you about when we collect data, which data we collect, and how it is used. We have implemented technical and organisational procedures which guarantee that the data protection requirements will be observed both by ourselves and by our contracted external service providers.
Personal data is information about your identity, for example your name, address, telephone number and E-mail address. If you merely want to access our website, it is not necessary for you to disclose any personal information. However, sometimes we do need your name, address and other details in order to provide the services you require.
This is the case, for instance, when we have to send you information material or goods you have ordered, or answer individual queries. We will inform you accordingly when this is necessary. Furthermore, we only store and process data which you have voluntarily placed at our disposal, and on occasion also data that is collected automatically when you visit our internet pages (e.g. your IP address, the names of the pages you have accessed and of your browser, the date and time of access, search engines used and names of downloaded files).
If you wish to make use of services, we will, as a rule, only collect such data as is necessary for providing such services. If we request additional information, this is purely optional on your part. Your personal data will be processed solely for the purpose of providing the service required and in order to safeguard our own legitimate business interests.
Specific Purpose of Personal Data
We will normally use the personal data you provide in order to answer your queries, process your orders or allow you to access specific information or offers. In the interest of maintaining customer relations it may also be necessary for us or for one of our contracted service providers to make use of such data in order to inform you about available products or to carry out online surveys, so that we can better meet the requirements or demands of our customers.
Naturally we will respect your decision if you prefer not to allow us to use your personal data for maintaining customer relations (in particular for direct marketing or market research purposes). We will neither sell your personal data to third parties nor market it in any other way.
The personal data which you provide online will be collected, processed and used solely for the purposes indicated. We will not pass on your personal data to any third party without your express consent. Your personal data will be collected or transmitted to entitled parties, state institutions or other authorities only when required by valid laws or when we are forced to do so by a court ruling. Our employees and our contracted service providers are under obligation to maintain confidentiality and to comply with the provisions of the Federal Data Protection Act.
Data automatically collected when visiting our Web Pages
When you use our web pages the following data will be stored for organisational and technical reasons: the names of the pages you access, your browser and operating system, the date and time of access, search engines used, names of downloaded files and your IP address. Such technical data will be evaluated anonymously and solely for statistical purposes with a view to constantly optimising our internet presence and making our internet offers even more attractive. This data will be stored separately from other personal information in secure systems. No conclusions will be drawn as to the identity of individual users.
When you visit one of our websites, we may possibly send information to your computer in the form of a cookie. Cookies are small text files sent by a web server to your browser and stored on the hard drive of your computer.
None of the user's personal data apart from the Internet Protocol address will be stored. This information serves to provide automatic recognition next time you visit our website and to facilitate navigation. Cookies enable us, for example, to tailor a website to match your interests or to store your password so that you need not enter it each time you visit.
Of course you can also view our websites without cookies. If you do not wish us to recognise your computer, you can prevent cookies from being stored on your hard drive by selecting the appropriate option on your browser. To do so, please follow your browser manufacturer's instructions. Rejecting cookies, however, may in some cases restrict the use of some of the functions available on our website.
Children and Minors
Persons under the age of 18 years should not send us any personal data without the consent of their parents or guardians. We do not request or store the personal data of children and minors, nor do we pass it on to third parties.
We have implemented technical and organisational security measures in order to protect your personal data from loss, destruction, manipulation and unauthorised access. All our employees and all those involved in the processing of data are under obligation to observe the Federal Data Protection Act and other relevant data laws, and to treat personal data confidentially. When collecting and processing personal data, information is transmitted in encrypted form in order to prevent the misuse of data by third parties. Our security measures are under constant revision in line with technological progress. As we cannot guarantee data security in the case of communication by E-mail, we recommend that you send any confidential information by post.
Alteration of our Data Protection Regulations
We reserve the right to alter our security and data protection measures when technical progress makes this necessary. In this case our data protection information will also be adapted accordingly. We therefore ask you to please read the current version of our data protection declaration.
This data protection declaration does not extend to any external links that you might use within the framework of our website. Insofar as we offer such links, we assure you that no violation of current law was apparent on the linked websites at the time the link was created. However, we have no influence on whether or not other providers adhere to data protection and security regulations. For this reason we recommend that you should read the relevant information on other providers' websites regarding their data protection declarations.
Right to Information
You have the right to be informed at any time about the data we have stored about you. If required, please write to SWR Media Services GmbH, Neckarstraße 221, 70190 Stuttgart.
Right of Objection
Furthermore, you may at any time withdraw your consent to our collection, processing and use of your personal data. To do so, please write to SWR Media Services GmbH, Neckarstraße 221, 70190 Stuttgart.
Questions, Suggestions, Complaints
If you have any questions regarding our data protection information or the processing of your personal data, you may contact our data protection officer directly: Thomas Pistel, SWR Media Services GmbH, Hans-Bredow-Str.20, 76530 Baden-Baden. He will be pleased to assist you in connection with requests for information, suggestions or complaints.