FAQ

COVID-19 health and safety measures

What should I consider prior to my visit at the Stuttgart TV Tower?
Currently no access restrictions or mask requirements apply at sights and restaurants in the state of Baden-Wuerttemberg.

We politely request that you refrain from visiting the TV Tower if you had contact to a person infected with COVID-19 during the past 14 days, are displaying any of the symptoms associated with COVID-19 (problems in smelling or tasting, fever, cough, sore throat) or are among the at-risk groups.

Due to the application of social distancing within queues and in the elevators, there may be a short wait at the cash desk or elevators, if many visitors arrive at the same time.
Can I buy tickets online?
As of now you can purchase tickets only on site at the cash desk in the TV Tower shop.
Can I make cashless on-site payments?
You can pay by debit (EC) or credit card. We also accept cash payments.
Do I have to wear a mask?
No, you don't need to wear a face mask inside the building.
Can I buy time slot tickets?
No, you can plan your visit freely within our opening hours. There is no time limit for your visit.
How many passengers can use the lifts at the same time?
Each of our two lifts transports a maximum of eight visitors and the operator at the same time.
Should I expect long waiting times?
No. Only at peak times might you have to wait briefly to use the elevators. Due to the distancing rules each of our two lifts transports a maximum of 8 instead of 16 visitors at the same time. Most people visit the TV Tower when the weather is nice and on weekend afternoons. At the Panorama Café you might wait for a table on the weekends at breakfast time and in the afternoon since the number of seats has been reduced.
 

Visiting the Tower

Where can I find information on how to get to the Tower and where to park?
Detailed information on travel and parking facilities can be found here.
Which payment options are available?
At the ticket desk in the Television Tower shop you can pay in cash or by debit (EC) or credit card.
What cannot be taken up the Tower for safety reasons?
• Glass bottles and glasses
• All kinds of animals (with the exception of guide dogs)
• Prams, skateboards, scooters, bicycles
• Large items of luggage, such as suitcases, trolley cases, rucksacks etc.
• Weapons, dangerous substances (e.g. compressed gas containers, fireworks etc.)

Storage facilities are available in the foyer.
Is the Television Tower open in all weathers?
The observation platform is closed when there is a gale warning. If in doubt, please phone in advance to check whether the Tower is open: Tel. +49 (0)711 232597.
Is prior registration required for groups or school classes?
No prior registration is required for groups of under 50 persons. For groups of 50 or more, please let us know the date and time of your intended visit by using our contact form. In order to avoid queuing at the ticket desk, you can buy adult group tickets there in advance for later use, though you may still have to wait to board the elevators.
Are there reductions for holders of state-subsidised social benefit passes, such as the Family Card?
We accept the City of Stuttgart's Family Card and Bonus Card. We regret that the State Family Pass is not valid at the Tower.
How long is my one-year ticket valid?
Your annual season ticket is valid for exactly one year from your first ascent of the Tower (independent of calendar year).
Can you send me admission tickets by post?
Unfortunately we cannot send you admission tickets by post.
Can I buy a gift voucher for the Television Tower?
Gift cards can be purchased from the Television Tower ticket desk for any amount you require. They can be used to ascend the Tower on the day of your choice, and/or exchanged for items from the shop. We regret that vouchers cannot be bought online or sent by post. For restaurant vouchers, please contact "Leonhardts" restaurant directly.

Accessibility

How many wheelchairs or rollator users can go up the TV Tower at one time?
Please note that no more than three wheelchairs or rollator users can go up the TV Tower at one time.
Observation platform
Access to the observation platform is not completely barrier-free. For structural reasons, there is a 10-cm raised sill at the threshold to the observation platform, but this is easy to negotiate with the help of a companion. Just ask our lift attendants if you require assistance – they‘ll be pleased to oblige. Particularly large wheelchairs (e.g. power wheelchairs) might not fit through the doors to the observation deck. If in doubt, please enquire about the measurements prior to your visit (telephone +49 711 929 14743). There is a concrete balustrade on the platform obstructing the view for wheelchair users who are unable to stand up.
Panorama Café
There is barrier-free access to the Panorama Café. The windows there offer a view from a sitting position.
Guided Tours / Fonundations
There are three stations on the guided tour: the terrace in front of the Tower, the foundations and the observation platform. As the foundations can only be accessed by means of a stairway, the tour is not entirely barrier-free. People with particularly large wheelchairs and/or those unable to stand up should also please read the information on Disabled access to the observation platform.

Jahreskarte

Guided Tours

No guided tours offered for the time being
As soon as we offer guided tours again, you will find information here on our website.

Gastronomy

Can I make a reservation at the Panorama Café and "Leonhardts" restaurant?
Unfortunately it is not possible to make reservations at the Panorama Café at the top of the Television Tower. You can, however, reserve a table at "Leonhardts", the restaurant at the foot of the Tower. To do so, please contact the restaurant directly, either by phone, Tel. +49 (0)711 914 298 00 or via e-mail.

Event Location

For what kind of events can I rent the event area in the Tower pod?
In general, you can hire the event location for both corporate and private functions such as gala dinners, business presentations, standing receptions or anniversary celebrations. Variable fittings allow the round event area to be used in a diversity of ways. We can provide chairs, tables, standing tables and lounge furniture. Please contact us at kathrin.schaeffler@swrmediaservices.de and we will suggest a concept for your event that corresponds to the Ordinance of the State Government of Baden-Württemberg on Infection Protection Measures against the Spread of the SARS-CoV-2 Virus.
How many persons does the event area hold?
The permitted number of guests depends on the Ordinance of the State Government of Baden-Württemberg on Infection Protection Measures against the Spread of the SARS-CoV-2 Virus. Currently, the event location can hold up to 70 people. The exact number depends on the set-up as well as the distance regulations and might be smaller than 70. Please contact us at kathrin.scaeffler@swrmediaservices.de for the latest information.
How long can I rent the event area for?
The minimal rental period is 3 hours. If you wish to rent the event location outside of the regular opening hours, we charge extra.
What does it cost to rent the location?
On the opening days (currently Thur - Sun), the rent for the minimum duration of 3 hours is € 320 per hour during opening hours and € 420 per hour outside of opening hours. On closing days (currently Mon - Wed), we charge € 840 per hour. Set-up, dismantling and final cleaning are included. Elevator tickets for your guests cost € 8,50 per person. All prices are gross prices. For your individual offer please send an e-mail to kathrin.schaeffler@swrmediaservices.de.
Which catering options are available?
Catering can be conveniently arranged  with the "Leonhardts", the restaurant at the foot of the Tower. It can provide everything from drinks for conferences and nibbles, to a multi-course meal arranged to meet your own specifications. Please contact the restaurant directly at info@leonhardts-fernsehturm.de.

Weddings at the Television Tower

How can I fix a wedding date at the Television Tower?
Due to our limited opening hours, weddings cannot be performed at the TV Tower untill further notice. As soon as wedding ceremonies can take place again, we will inform you here on our website.

If you are interested in getting married at the registry office of Stuttgart-Degerloch, please contact them at standesamt.degerloch@stuttgart.de.

Filming permits

Where can I get a filming permit for the Television Tower?
For film enquiries please contact Claudia Hamann, tel. +49 (0)711 929 13305, or by e-mail.
Can I fly my drone at the Television Tower?
Flying drones on the premises of the Television Tower, either privately or for commercial purposes, is basically prohibited.

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