FAQ

COVID-19 health and safety measures

What should I consider prior to my visit at the Stuttgart TV Tower?
Currently no access restrictions or mask requirements apply at sights and restaurants in the state of Baden-Wuerttemberg.

We politely request that you refrain from visiting the TV Tower if you had contact to a person infected with COVID-19 during the past 14 days, are displaying any of the symptoms associated with COVID-19 (problems in smelling or tasting, fever, cough, sore throat) or are among the at-risk groups.
Can I buy tickets online?
Yes, you can purchase tickets online on our Website.
Can I make cashless on-site payments?
Yes, you can pay by EC or credit card. Alternatively, cash payment is also possible.
Do I have to wear a mask?
No, you don't need to wear a face mask inside the building.
Can I buy time slot tickets?
No, you can plan your visit freely within our opening hours. There is no time limit for your visit.
Should I expect long waiting times?
No. Only at peak times might you have to wait briefly to use the elevators. Most people visit the TV Tower when the weather is nice and on weekend afternoons. At the Panorama Café you might wait for a table on the weekends at breakfast time and in the afternoon since the number of seats has been reduced.
 

Visiting the Tower

Where can I find information on how to get to the Tower and where to park?
Detailed information on travel and parking facilities can be found here.
Which payment options are available?
You can pay by debit and credit card or cash.
What cannot be taken up the Tower for safety reasons?
• Glass bottles and glasses
• All kinds of animals (with the exception of guide dogs)
• Prams, skateboards, scooters, bicycles
• Large items of luggage, such as suitcases, trolley cases, rucksacks etc.
• Weapons, dangerous substances (e.g. compressed gas containers, fireworks etc.)

Storage facilities are available in the foyer.
Is the Television Tower open in all weathers?
The observation platform is closed when there is a gale warning. If in doubt, please phone in advance to check whether the Tower is open: Tel. +49 (0)711 232597.
Is prior registration required for groups or school classes?
No prior registration is required for groups of under 50 persons. For groups of 50 or more, please let us know the date and time of your intended visit by using our contact form. In order to avoid queuing at the ticket desk, you can buy adult group tickets there in advance for later use, though you may still have to wait to board the elevators.
Are there reductions for holders of state-subsidised social benefit passes, such as the Family Card?
We accept the City of Stuttgart's Family Card and Bonus Card. We regret that the State Family Pass is not valid at the Tower.
How long is my one-year ticket valid?
Your annual season ticket is valid for exactly one year from your first ascent of the Tower (independent of calendar year).
Can you send me admission tickets by post?
Unfortunately we cannot send you admission tickets by post.
Can I buy a gift voucher for the Television Tower?
Gift cards can be purchased from the Television Tower ticket desk for any amount you require. They can be used to ascend the Tower on the day of your choice, and/or exchanged for items from the shop. We regret that vouchers cannot be bought online or sent by post. For restaurant vouchers, please contact "Leonhardts" restaurant directly.

Accessibility

How many wheelchairs or rollator users can go up the TV Tower at one time?
Please note that no more than three wheelchairs or rollator users can go up the TV Tower at one time.
Observation platform
Access to the observation platform is not completely barrier-free. For structural reasons, there is a 10-cm raised sill at the threshold to the observation platform, but this is easy to negotiate with the help of a companion. Just ask our lift attendants if you require assistance – they‘ll be pleased to oblige. Particularly large wheelchairs (e.g. power wheelchairs) might not fit through the doors to the observation deck. If in doubt, please enquire about the measurements prior to your visit (telephone +49 711 929 14743). There is a concrete balustrade on the platform obstructing the view for wheelchair users who are unable to stand up.
Panorama Café
There is barrier-free access to the Panorama Café. The windows there offer a view from a sitting position.
Guided Tours / Foundations
There are three stations on the guided tour: the terrace in front of the Tower, the foundations and the observation platform. As the foundations can only be accessed by means of a stairway, the tour is not entirely barrier-free. People with particularly large wheelchairs and/or those unable to stand up should also please read the information on Disabled access to the observation platform.

Jahreskarte

Guided Tours

How can I pay for my tickets?
Tickets can be paid for along with your elevator ticket at the Tower ticket desk on the day of your tour, either in cash or by debit (EC) or credit card.
Can I purchase vouchers for a guided tour?
At present it is not possible to purchase vouchers specifically for guided tours. However, you can buy a Television Tower voucher which can then be redeemed against the price of a guided tour.
How can I buy tickets for a guided tour?
Tickets for the After Work Guided Tour in German must be reserved in advance using our online form. Here you can register the date and time of your visit and the number of participants. Please collect your reserved tickets no later than 10 minutes before the start of your tour, as they will otherwise be released for resale. Tickets for a guided tour on your preferred date must be reserved in advance by writing us an e-mail. You can pick them up at the Tower ticket desk before the tour.
Are cancellation fees due if I am unable to take part in the tour?
Tickets for the after-work tour that have not been collected 10 minutes before the start of the tour are put on sale again, and no cancellation fee is charged. In the case of guided tours that have been specially arranged on your preferred date, no cancellation fee will be due if you cancel your booking at least six weeks prior to the tour. If you cancel your booking between two and six weeks prior to the tour, there will be a cancellation fee amounting to 50% of the total cost. If you cancel your booking less than two weeks before the arranged date, the fee is 80% of the total cost. The withdrawing party is at liberty to prove that the SWR Media Services GmbH has incurred no loss, or a smaller loss than charged.
Can I join a tour without prior reservation?
Joining a After Work Guided Tour without a reservation is only possible if reserved tickets have not been collected, or when there are last-minute free places available – please enquire at the ticket desk.
Are guided tours available on days of the week other than Wednesdays?
We offer guided tours on the day of your choice for one to 30 persons (maximum) for 370 euro  (+ elevator tickets) in German and 425 euro  (+ elevator tickets) in English. These tours can be booked from Tuesday to Friday during the Tower's normal opening hours. No guided tours are available at weekends or on public holidays.
Are guided tours available for groups? And what is the maximum number of participants per tour?
We offer guided tours for groups on the date of your choice for up to 30 participants. These tours cost 370 euro  (+ elevator tickets) in German and 425 euro (+ elevator tickets) in English. Groups of over 30 persons will be split into two tours, groups of over 60 into three tours etc. These guided tours are available from Tuesday to Friday during the Tower's regular opening hours. Please make your booking by e-mail and include the desired number of participants, desired date and time.
Can wheelchair users take part in guided tours?
Yes, in principle. We have room for up to three wheelchair users. However, the Tower tour is not entirely barrier-free, as the foundations can only be reached by a stairway. You can find more information on disabled access at the Television Tower here in the FAQ. When you book an after-work tour using the online form, please use the field "Leave a message" to let us know that wheelchair users will be participating, or mention it in your e-mail when booking a tour on a date of your choice.

Gastronomy

Can I make a reservation at the Panorama Café and "Leonhardts" restaurant?
Unfortunately it is not possible to make reservations at the Panorama Café at the top of the Television Tower. Exceptions apply to the culinary events, which you can find here. By booking such an event, seats in the Panoramacafé are guaranteed (for the duration of the event).

You can, however, reserve a table at "Leonhardts", the restaurant at the foot of the Tower. To do so, please contact the restaurant directly, either by phone, Tel. +49 (0)711 914 298 00 or via e-mail.

Event Location

For what kind of events can I rent the event area in the Tower pod?
In general, you can hire the event location for both corporate and private functions such as gala dinners, business presentations, standing receptions or anniversary celebrations. Variable fittings allow the round event area to be used in a diversity of ways. We can provide chairs, tables, standing tables and lounge furniture. Please contact us at kathrin.schaeffler@swrmediaservices.de and we will suggest a concept for your event.
How long can I rent the event area for?
The minimal rental period is 6 hours. If you wish to rent the event location outside of the regular opening hours, we charge extra.
What does it cost to rent the location?
On the opening days (Tue - Sun), the rent for the minimum duration of 6 hours is € 1,900 during the opening hours.  Each additional hour costs € 360.  For rentals outside the Tower‘s normal opening times, each additional hour costs € 780. In addition, there are flat rate charges of € 240 for set-up and dismantling and € 120 for final cleaning.
On Mondays (closing day), you can rent the event location for an extra charge of € 2,500 and use the TV Tower exclusively without any other visitors.

All prices are gross prices.

The furniture, wireless Internet access and elevator tickets for up to 70 guests are included in the rental charge. These tickets are valid for repeated ascents on the day of the event. You also enjoy free parking spaces near the TV tower. For your individual offer please send an e-mail to kathrin.schaeffler@swrmediaservices.de.
Which catering options are available?
Catering can be conveniently arranged  with the "Leonhardts", the restaurant at the foot of the Tower. It can provide everything from drinks for conferences and nibbles, to a multi-course meal arranged to meet your own specifications. Please contact the restaurant directly at info@leonhardts-fernsehturm.de.
How many persons does the event area hold?
The event location can hold up to 70 people. Please contact us at kathrin.schaeffler@swrmediaservices.de for more information.

Weddings at the Television Tower

How can I fix a wedding date at the Television Tower?
Due to our limited opening hours, weddings cannot be performed at the TV Tower untill further notice. As soon as wedding ceremonies can take place again, we will inform you here on our website.

If you are interested in getting married at the registry office of Stuttgart-Degerloch, please contact them at standesamt.degerloch@stuttgart.de.

Filming permits

Where can I get a filming permit for the Television Tower?
Filming permits are issued based on a case-by-case-assessment.  Please contact the following persons in charge at least 6 weeks in advance:

Media: Saskia Cramm, tel. +49 (0)711 929 13305, e-mail

All other inquiries: Kathrin Schäffler, tel. +49 (0)711 929 14741, e-mail
Can I fly my drone at the Television Tower?
For safety reasons, flying drones on the premises of the Television Tower, either privately or for commercial purposes, is basically prohibited.

Media may contact Saskia Cramm, tel. +49 (0)711 929 13305, e-mailat least 6 weeks prior to the shooting date.

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